Ticketing Executive

The Ticketing Executive is responsible for managing information between the venue, ticketing agent and hirers, to help deliver a seamless ticketing experience. This role plays a key part in driving ticket sales and ensuring ticket yields are achieved for Venues Wellington.

What you’ll do

You’ll work closely with the Venues Wellington contracted ticketing provider, internal teams and hirers to provide exceptional event experiences and ensures our events are ticketed well and marketed effectively

Day to day, you will be responsible for:

•  Providing coordination of ticketing operations across WellingtonNZ’s venues

•  Handling enquiries from hirers regarding ticket sales

•  Providing advice and guidance to hirers to ensure events achieve their sales potential

•  Working with other internal Venues Wellington teams to ensure smooth event delivery,

•  Managing the delivery of successful ticketing experience for guests and hirers

•  Helping us to provide exceptional event experiences through attention to detail and great customer relationship management

About you 

•  Has an understanding and experience in a ticketing / venue environment (multi-venue experience is desirable)

•  Familiar with ticketing systems and industry best practice

•  Proven multi-tasker with a strong eye for attention to detail and the ability to proactively manage and prioritise competing demands with minimal supervision, producing quality work in a fast-paced environment

•  Strong customer service skills, and ability to build relationships with internal and external customers

•  Highly computer literate including strong Microsoft Excel skills required

Apply today

If this sounds like you and you want to be part of a diverse organisation all about making the Wellington region thrive, then click to apply with your CV and cover letter. 

Want to know more before applying? For a confidential conversation please contact Kirsty via email at people@wellingtonnz.com.  

Applications close Monday 21 April 2025.